Can You Trust an External Sky Warranty Company?
An extended warranty must not be confused with what is known as a manufacturers warranty. A warranty is freely given by the manufacturer whilst an extended warranty is something you pay for.A warranty is a form of guarantee from a manufacturer to the consumer that if a product manufactured by them does not live up to the product promise function or breaks down within a specified period of time they will repair or replace the item subject to terms of the guarantee. For example, accidental damage is not covered.
Extended warranties are popular with people who wish to have cover beyond the manufacturers warranty for peace of mind. Mostly people take out an extended warranty after the manufacturers warranty runs out.
Retailers try to encourage consumers to purchase extended warranties at the time of purchase. Before agreeing remember to check what is covered under the manufacturers warranty and compare the extended Sky warranty terms against other extended warranty providers as you may get a better deal elsewhere.
Remember ò€“ you do not have to buy the extended warranty from the seller of the product you purchased. There are many extended warranty providers to choose from and it is worth shopping around for the best deal.
Get a recommendation from family and friends who are happy with their provider. Compare prices and value for money within the service provided. Check if any of the providers have any cost saving promotions for you to consider.
It is a highly competitive market and if you are considering an extended Sky satellite warranty breakdown cover for your sky satellite TV system here are some questions you might find useful to ask providers:
*What is the call out response time (up to 48 hours is preferable)
*Do they provide a service in your area?
*How qualified are the engineers?
*How many call outs can you have within your warranty period?
*Is there any other costs or charges that could affect you outside of the warranty premium you have paid?
*How secure are my personal details with you?
*Is it likely that your details will be sold to any other company selling services or products?
Get a recommendation from family and friends who are happy with their provider. Compare prices and value for money within the service provided. Check if any of the providers have any cost saving promotions for you to consider.
If you are in any doubt about the company you are dealing with there are other steps to take for peace of mind:
*Get a recommendation from family and friends who are happy with their provider
*Check that the company is Ltd and registered with companies house.
*Look to see if they have a website or literature with information for you to read.
*See if they are registered with the FSA (applies if they are an insurance broker).
*Read the agreement carefully before signing and if sold to by phone make sure you respond with your queries or cancellation within the cooling off period (normally 7 ò€“ 14 working days).
*Check if any of the directors have been disqualified by checking the information provided by Companies House www.companieshouse.gov.uk/ddir.
Take note of the person you are corresponding with or if by phone the person you are speaking with and the time and date of your telephone call.
If in any doubt, check with the Office of Fair Trading. The OFT investigates complaints about unfair trading practises, misleading advertising, breaches in the consumer credit provisions and unfair competition www.oft.gov.uk. You can also try contacting Consumers Direct an online and telephone advice and information service for consumers in Great Britain, supported by the Office of Fair Trading www.consumersdirect.gov.uk.